Namrata Mehta is a design researcher and innovation consultant, focused on bringing user-centered approaches to public service delivery in emerging markets. In her talk Namrata will bring a global perspective to field of user-experience, talking through examples from her work with the Government of Haryana, India. She’ll be focusing on the strengths and limits of user-experience in public service delivery and global product development. Previously she consulted on a wide range of subjects with clients in the private, public and social sector. When she isn’t bringing local insights to global product development at her current role at Uber, Namrata is away photographing abandoned bathtubs in Indian cities. She tweets at @littlenemrut.